Wednesday, July 21, 2010

Is Facebook suffering from privacy issue?

The privacy issue of Facebook has been long debated. People even claimed to quit using this social networking website because their privacy is not well protected. Even though Facebook was given the lowest score in recently released 2010 American Customer Survey compared to other websites such as Google, Bing, Wikipedia, Yahoo and YouTube, it keeps attracting more users. Late this week, Facebook will hold a celebration for gaining 500 million users. Speaking from my personal experience, this world seems to be dominated by Facebook and Twitter. Almost all websites, corporations/organizations, and even governments in this country are using Facebook. Facebook logo can be seen everywhere. When I feel overwhelmed by Facebook-related messages, I, as a Facebook user, can not quit using it. Why? Because too many people are using it. I sent a close friend an email the other day and didn’t get any reply after waiting for 4 days. So I thought I should try Facebook. To my surprise, she replied within 24 fours, This is a dilemma. I can’t quit because I’ll be isolated from the majority of my friends. Mark Zuckerberg, founder and CEO of Facebook, will be having an interview with ABC News’ Diane Sawyer on Wednesday. Let’s see what he will say regarding Facebook privacy dilemmas. For the article about lower customer satisfaction scores of Facebook, see http://mashable.com/2010/07/20/facebook-survey.

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